Third Party Neutral Services: Mediation, Facilitation & Conflict Resolution Training


Fairness & Equity.
Conflict as an Opportunity for Change.
Community & Family Ties.

Hello and welcome! My name is Sthea Mason-Kapoor. I provide third party neutral services remotely by phone, or video conferencing, and in-person in Texas in the Austin-Round Rock metro area as well as throughout Williamson, Travis, Bastrop, Lee, Bell and Burnet counties.

I am a credentialed mediator and have studied conflict for over 20 years. I have mediated many disputes including:

  • Neighbors
  • Friends and roommates
  • Families caring for elders
  • Businesses and consumers
  • Landlords and tenants
  • Separated and divorced or never-married parents
  • Employers and employees
  • Teens and their parents.  

My approach to mediation is a little different though. For one thing, my fee scale is designed to be accessible and reasonable for various types of mediation and situations. Learn more about whether mediation and my services are a good fit for your situation by reading my page of FAQs on Mediation.

Growing up with four siblings I looked hard for ways to communicate better and help the group make decisions that were acceptable to everyone. My interest in conflict resolution led me to study peace and conflict in the Middle East and later to work for an organization in India founded by the Dalai Lama.  Before I became a mediator I also obtained a Master’s degree in Conflict Transformation from the School for International Training. My understanding of conflict cycles and peacemaking is broad and holistic. You can read more about my training and professional experience in About Me.

Get in touch to ask me a question or schedule a free consultation. I look forward to hearing from you.

What clients tell me after mediation:

“Mediation gave us the space to actually talk it out and kept us focused.”


“We got it resolved.”


“It saved us the cost of actually going to court and resulted in a better, more predictable and sustainable outcome.”